Processes for Continuous Improvement

• The partners should systematically follow some general steps to assess, evaluate and monitor the effectiveness and progress of the plan.
• Identify gaps in services and continuously review the strategic plan. Create teams to address and implement ways to respond to service gaps.
• Partners should come with an openness to learn.
• Periodically conduct community, client and customer surveys.
• Continuously evaluate demographic changes within the community and study data in an effort to improve outreach and service delivery.
• Evaluation should be in the form of a continuous quality improvement cycle, with feedback from all relevant sectors.

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